FAQ

Q. What does Atlas Lift Tech do?

A. Atlas Lift Tech is the premier safe patient handling service provider for acute care, long term care and nursing facilities. Our primary focus is to optimize the safety and comfort of your patients and caregivers by providing sustainable safe patient handling programs that deliver: Safety, Satisfaction and Savings. We offer a wide range of safe patient handling solutions customized to meet any facility’s needs, regardless of type or size. Whether you are looking for a full service lift team, set up and managment program or a complete training model – we have a solution for you.

Q. What does Atlas provide to our facility?

A. Atlas has the capabilities to develop successful safe patient handling programs for any facility. We are committed to enhancing the safety and comfort of both your patients and caregivers. We listen to you and accommodate your safe patient handling needs in order to provide the most efficient and effective solution for your institution – taking the ‘risk’ out of your risk management program. 

Q. Which safe patient handling equipment vendors does Atlas primarily work with?

A. Atlas is a completely vendor-neutral. We work with the existing equipment at your facility, regardless of the brand or type. If you are currently looking for new or replacement SPHM equipment, we can assist in procuring and purchasing the appropriate equipment that suits the mobility and transfer needs of your institution. In doing so, we can customize a proposal for your facility with regards to your current lift equipment inventory and find suitable options for you to choose from for the future.

Q. How do each of Atlas’ services differ? Which one is right for me?

A. We recognize that every facility is different and provide safe patient handling solutions that can be tailored to any institution. Atlas approaches this by offering a variety of customized programs-whether you are looking for a full service lift team, set up & management program or a complete training model, software, consulting, or equipment installation and maintenance-we have a solution that will work for you. To learn more, please select the Services tab or call one of our clinical specialist to discuss what your facility needs at 415.283.1804.

Q. When can I start the process of implementing an Atlas program within my facility?

A. We can begin the implementation process immediately by scheduling a no obligation assessment of your facility at your convenience. This assessment will evaluate what type of program your facility needs – based upon a comprehensive analysis that identifies problem areas and specific solutions for the facility. We then move beyond the assessment and can begin consulting, training and working with your staff.

Q. How much does each of Atlas’ safe patient handling programs cost?

A. The cost of our different services varies, based upon which program you is right for you (full service lift team program, set up & management program or training program). All of Atlas’ program costs depend on the size of your institution, patient population, and the coverage desired. By scheduling a thorough, no obligation assessment – we compile a comprehensive evaluation of your specific needs and services to identify which of our programs is the most cost effective solution for your facility. To prove our long-term cost effectiveness, we continually track and report our R.O.I. to your facility.

Q. Who implements the safe patient handling program at our facility?

A. Atlas employs only the highest caliber of safe patient handling experts who have years of experience in the medical setting.  Depending upon the program you choose, all of our clinical staff has extensive formal training and credentials to perform safe patient handling techniques in the clinical setting or consulting at the program level. Our interdisciplinary team includes EMT certified lift technicians, RN consultants, training directors and department managers. Atlas employees work hand in hand with your staff, cooperating in positively changing the culture of the facility.

Q. How is Atlas different from other programs available?

A. Atlas is the only company of its kind offering a multitude of customizable safe patient handling programs. We are a third party establishment that contracts directly with the facility. We do not take the ordinary ‘cookie cutter’ approach, as we recognize that all facilities have different, individual needs. This is why we have designed several different types of programs that can be molded to your institution, tailored specifically to you – whether it be a full service lift team program, set up & management program, or training program – we have a solution. We assure that each of our sustainable safe patient handling programs will enhance the safety and comfort of your patients and employees.

Q. Does Atlas provide cancellation options?

A. Atlas provides cancellation options (built into our contract) to eliminate the threat of a costly termination fee. In the event you are unsatisfied with our services, we offer an easy and painless cancellation process.

Q. What if I already have a safe patient handling program?

A. Atlas is committed to safe patient handling success, whether your facility is just getting started in the field or has had a program for years. We offer the tools to improve any safe patient handling program at any point in its development, setting you facility up to deliver sustainable, quality service to patients and staff.

Q. How do I get more information regarding Atlas’ different services?

A. Contact us by phone, email, mail or fill out our Ask Atlas form.

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